Withdrawal Issues - Funds Held for 3 Weeks
Under Review
High Priority
Complaint Details
Description
Requested withdrawal of $5,000 three weeks ago. Support keeps delaying with various excuses. I have provided all requested documents but still no progress.
Evidence / Attachments (2)
Responses & Updates
Communication history between customer, broker, and admin
Admin Team
ADMIN
12/20/2025, 2:00:00 PMThank you for filing this complaint. We are investigating the matter and will contact the broker for clarification.
FastTrade Support
BROKER
12/21/2025, 9:00:00 AMWe are reviewing the withdrawal request. There were some compliance issues that needed to be resolved. We will process the withdrawal within 48 hours.